Personally There for You Worldwide: Excellent Service Knowing No Borders

“We have enjoyed a good working relationship with NETZSCH for over 20 years. During this time, the quality and service performance, particularly, has stood out. Our concerns and challenges are always dealt with cooperatively and skillfully. Not possible, not possible with NETZSCH.”

“Thanks to the great service provided by NETZSCH, the costs for installing the pumps in the borehole were significantly reduced. Not only were the system costs reduced, but the service life was also increased.”

“In emergency situations, we need to ensure that the pumps work immediately and permanently. There must be no start-up difficulties or failures. NETZSCH understood this and offered us a great solution with the service package.”

“One Friday afternoon, we were close to a full shutdown of our plant when a pump failed. Thanks to the NETZSCH spare parts emergency service, we received the required spare part within a few hours and were able to put the pump back into operation. I am truly impressed by how flexibly and competently the NETZSCH team responded – without the fast service, we would have had high downtime costs.“

“As an internationally active company, installing high-quality components in our plants and having local partners represented worldwide is essential to us. We have found NETZSCH to be the ideal supplier for this. We appreciate the team's technical expertise and fast response time for pumps or spare parts. This enables us to guarantee our customers excellent service with short response times.”

“I received excellent support from NETZSCH’s after-sales team. We had an annual preventive shutdown in the mayonnaise sector of our factory and would not have been able to carry out maintenance on our pumps without the support of the customer service team. Their follow-ups ensured that the purchasing process moved forward as quickly as possible.“

“As a trading partner for decades, we highly appreciate the excellent quality, durability, and reliability of NETZSCH's progressing cavity pumps. Also, in after-sales and spare parts supply, we can always rely on the professionalism of NETZSCH and offer our customers in the food and beverage industry a first-class service even after decades.“

“NETZSCH offers a broad range of progressive cavity pumps that, together with our expertise in designing, optimizing and troubleshooting PCP wells, have consistently met and exceeded our client’s expectations. In addition to the quality of the products, the support provided has been outstanding.“